Tuesday, February 25, 2014

Update to all my readers, tour companies and authors I work with....

I do not know yet how long it will take, it ended up being a week longer before they sent me a box, because there was a mix-up in communication with me and the first rep I spoke with.  When I called in to check why they had not sent me a box yet, they had no confirmation that I had even spoke to the first rep.  Talk about frustrating to the extreme, it all finally got corrected and they finally got me a box last week and I got it sent in, but I still have not had any email communication letting me know anything yet.  This frustrating to the extreme, all promotion companies I work with please replace me on all my upcoming tours.  I pray that I don't lose all my e-books as they fix my computer.  If it is all their, I am going to do external hard drive back up first thing, then I am going to take time to organize myself and time better before I take on tours again.  I will update everyone when I get my computer back and as I progress.  Please pray or whatever you do that I don't lose my e-books.  But if I do, it will be a lesson learned always keep an external hard drive backup of my books.  I vow to become organized and have everything backed up before I proceed with tours in the future so that if I ever have computer issues again, that I am covered.  I know I am basically rambling and ranting, but frustration of the situation will do that to you.

Dalene K Rodman

Please have patience.

I am having problems with my computer, it is trying to do a fix, but does not seem to be able to do it.  It is looking more like I am going to have to call and get them to send me a box so I can send it back into get fixed, and hope I don't lose my eBooks and data in the process.  I will try to communicate from my daughter and son-in-laws computer when I can.  I use Microsoft office 2007 outlook to download all my email, so all that is on my computer as well.  But I will look in my online access to see if I can find the important emails not deleted yet.  I will be down for at least a couple of weeks, and this is upsetting me as I just had to send my computer in for repair in November, this time it has to do with driver issues and not sure what else. So this puts me in at an unfortunate standstill with my blog hosting as well.  Which, now more than ever I know I am going to have to get all my eBooks off the computer and on a backup hard-drive, I had been so busy catching up and getting back on track I hadn't figured I would have computer problems and which angers me to no end.  Especially when I normally buy my computers from best buy so I can have geek squad coverage, the kids replaced my last laptop because my grandson being a toddler at the time messed up my last laptop.  When the did they bought from Walmart and got their warranty thing that they have now, so I can get it fixed, it is just a longer process, and I dislike buying computers from Walmart, for this very reason.  I know I am ranting, I am just so blessed mad that I never had these kind of issues from computers I bought through Best Buy as to where buying one from Walmart has become tedious.  Anyway as soon as I can get back on track, I will inform everyone.  I will try to keep up with what I can, but eBooks that are on my computer will not be able to be read and reviewed as well as hosting media that I am scheduled for.  Thank you for understanding and baring with me as I get this fixed and everything back on track.  I am sorry for the inconvenience this will and is causing everyone, including myself, because I don't need this frustration and aggravation for me or everyone I am committed to host and do book reviews for.

Dalene K Rodman

I cannot call the Walmart Warranty Center until Monday, I am still trying to get back on my laptop in the meantime.  If I can fix it myself, I will contact everyone and catch up immediately.  If not, It will be two to three weeks to get it fixed, I pray sooner.

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